Software

Online CRM Software

Introducing CRM Our state-of-the-art CRM software, built with PHP and Laravel, is designed to simplify and enhance your daily business operations. This all-in-one solution is perfect for efficiently managing customer relationships, sales pipelines, and team collaboration. It enables seamless tracking of leads, clients, and communications while providing insightful analytics to boost productivity and customer satisfaction. Furthermore, this CRM system streamlines task management, automates follow-ups, and ensures smarter decision-making for your business growth.

Exciting Features of CRM

Dashboard

  • Interactive analytics and KPIs
  • Leads, deals, and activity overview
  • Customer engagement summary
  • Team performance metrics
  • Revenue and conversion insights

Lead Management

  • Create and track new leads
  • Assign leads to team members
  • Lead scoring and prioritization
  • Convert leads into customers
  • Lead source tracking

Customer Management

  • Centralized customer database
  • Detailed customer profiles
  • Communication and interaction history
  • Follow-up scheduling
  • Segmentation and filtering

Sales Pipeline

  • Customizable sales stages
  • Drag-and-drop deal movement
  • Pipeline visualization
  • Track potential revenue
  • Sales forecasting

Task & Activity Management

  • Create, assign, and track tasks
  • Follow-up reminders
  • Meeting scheduling
  • Email and call logs
  • Team collaboration tools

Marketing Automation

  • Email campaign management
  • Lead nurturing automation
  • Custom email templates
  • Campaign performance tracking
  • Audience segmentation

Communication Center

  • Built-in messaging and notes
  • Email and SMS integration
  • Customer chat records
  • Notifications and alerts
  • Internal team chat support

Invoices & Payments

  • Generate professional invoices
  • Track payments and dues
  • Customer billing history
  • Tax and discount setup
  • Payment gateway integration

Team Management

  • Employee roles and permissions
  • Team activity logs
  • Performance tracking
  • Collaboration across departments
  • Access control system

Reports & Analytics

  • Lead and sales reports
  • Revenue and conversion trends
  • Customer retention reports
  • Agent performance reports
  • Custom report generation

Support & Tickets

  • Customer support ticket system
  • Assign and prioritize issues
  • Status tracking and notifications
  • Support history management
  • Customer feedback log

File Management

  • Upload and manage documents
  • Attach files to leads or customers
  • Secure cloud storage
  • Version control
  • Download and share access

HR Management

  • Employee Users
  • Supper Admin
  • Roles Setup
  • Department
  • Designation

Notifications

  • Real-time alerts
  • Email and SMS notifications
  • Reminder for follow-ups
  • Deal stage updates
  • Custom notification preferences

Have any questions?

Call us on +880 1628-092045 or send a message — we are here to help.